Privacy Policy

Introduction

Welcome to https://computer-aided-repair-design.collision-talk.com (hereafter referred to as ‘CARD’ or ‘we’). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their privacy is protected at all times. This Privacy Policy details how we collect, utilize, and safeguard the personal information of our visitors and users in accordance with various international data protection laws.

Scope

This policy covers all aspects of our online presence, including but not limited to, our official website, mobile applications, online services, and any other digital products or tools provided by CARD. It is important to understand that this privacy statement does not extend to third-party platforms or services accessed through links on our site, as these entities have their own separate privacy policies governing data collection.

Processing Activities

This policy outlines our practices when users engage in the following activities:

Utilizing our applications and online services as authorized users.
Visiting any websites linked to this Privacy Policy.
Communicating with us via email, phone, or text messages (SMS).

Personal Data Collection

We collect several types of personal information to enhance user experiences and provide tailored services. The data collected includes:

Account Information: Details required to set up and maintain your user account, such as username, password, and profile settings.
Payment Information: Credit or debit card details, billing addresses, and payment transaction records for processing purchases or subscriptions.
Financial Information: Bank account numbers, investment portfolios (if provided), and financial status updates shared by users.
Purchase Information: Items bought on our platform, purchase history, and product preferences to enhance recommendations.
Mobile Device Identifiers: Unique device IDs, OS versions, and mobile network data for analytics and ad personalization.
Location Data: GPS coordinates or IP addresses to provide location-based services and tailor content based on users’ geographical locations.
Feedback and Reviews: Comments, ratings, and reviews submitted by users to improve our products and services.
Social Media Information: Data from social media platforms when users choose to log in via these accounts for seamless access.
Product Information: Details about products viewed, added to carts, or purchased on our e-commerce platform.

We collect this data through various methods, including user input forms, online interactions, analytics tools, and automated technologies within our applications. Additionally, we may receive personal information from third-party partners who assist us in providing services, subject to their respective privacy agreements.

Cookies

CARD uses cookies to enhance user experience and improve service quality. Cookies are small text files stored on your browser that serve different purposes:

Strictly Necessary: These ensure basic functionalities of our website, such as secure login and navigation.
Preference: Remembering user preferences for a more personalized experience.
Analytics: Tracking website usage to analyze performance and gather insights for improvement.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

The retention period for personal data varies depending on the type of information and the purpose for collection:

We retain account information as long as your account is active or until you request its deletion.
Payment and financial data are securely stored for a limited time required by law, after which it is deleted or anonymized.
Purchase records may be kept indefinitely to improve shopping experiences in the future, but users can request their removal at any time.
Most other types of personal data are retained only for as long as necessary for the purposes identified during collection, and then securely deleted or anonymized.

Security Measures

At CARD, we prioritize data security and implement robust measures to protect your information:

Encryption: We use encryption protocols to secure data during transmission and storage, ensuring privacy and integrity.
Secure Third-Party Processing: Some services are provided by trusted third-party vendors who adhere to strict security standards.
Access Control: Personal data is accessible only to authorized personnel on a need-to-know basis.

Children’s Privacy

Our platform is not intended for children under the age of 18 (or the legal age limit in your jurisdiction). We do not knowingly collect or store personal information from minors, and we encourage parents and guardians to supervise their children’s online activities.

Your Rights

In accordance with applicable laws, users in certain regions have specific rights regarding their personal data:

Access: Users can request access to the personal data we hold about them.
Rectification: They can also request corrections or updates if their information is inaccurate or incomplete.
Erasure/Deletion: Under certain circumstances, users may request the deletion of their data, known as ‘erasure.’
Restriction: Users have the right to restrict the processing of their personal data in some cases.
Portability: This allows users to receive their personal data in a structured, commonly used format.
Objection/Withdrawal: Users can object to or withdraw consent for the processing of their data at any time.
Non-Discrimination: They are entitled to equal services without discrimination based on their data protection rights.

To exercise these rights or file appeals/complaints, please contact our privacy team using the details provided below.

Changes to Policy

CARD reserves the right to update this Privacy Policy at any time. Any modifications will be posted on this page with an updated effective date. We encourage users to review this policy periodically to stay informed about how we protect their personal information.

Contact Information

For any privacy-related inquiries, requests for data access or deletion, or feedback, please reach out to our Privacy Team:

Email: [email protected]
Postal Address: [Provide physical address]